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Shipping

We ship our pops with dry ice and that means they can't sit somewhere over the weekend. We ship packages on Tuesday to ensure your pops arrive perfectly frozen before the weekend.

All of our pops are shipped from our kitchen in Las Vegas, packed under dry ice and sent via UPS Ground to arrive safely on your doorstep. 

We'll send you an email with tracking information when your order is ready to be shipped. 

You can contact us at hello@thejoypopco.com at anytime about your order. We are always available Mon-Fri 9a-5p and will do our best to respond in a timely manner outside of those hours. 

  • Orders placed before 12p on Monday, will ship out the same week. Orders placed after 12p on Monday, will ship out the following week. 
  • We ship every week on Tuesday. 
  • We do not ship to PO Boxes. 

Refund Policy

All sales are final. If we make a mistake and your pops don’t arrive perfectly frozen, we’ll refund or reship the order at our cost. You can contact customer service with any questions at: hello@thejoypopco.com.

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